Hertz aim to provide the customer with one of the best available services and a vehicle of high quality.


Vehicle Types Available: Service at the airport:
Small Car One Way Hire
Large Car Online Check-In
Family Car Self Service Express Kiosk
Luxury Car
Phone Number Opening Hours
0843 309 30 99 7am to 7pm – Mon to Sat
7am to 5pm – Sun

Terminal 1 –  The car rental desks are located on the ground floor in the International Arrivals area. There is also a Travelex currency exchange counter and a WHSmith in the immediate vicinity.

Terminal 2 – The car rental desks are located in the International Arrivals public area. The on-site car hire desks are found across the corridor from the Moneycorp bureau de change and around the corner from the SIM Local shop.

Terminal 3 – The car rental desks are located in the public area of the Arrivals area. You will find them directly across from the Emirates Chauffeur Drive Lounge around the corner from the Cromer Road West exit.

Terminal 4 – The car hire desks are located on the Mezzanine level in the Arrivals public area, sandwiched between the escalators to Level 1 departures and the London Underground access station.

Terminal 5 – The car rental desks are found immediately after clearing customs in the arrivals area. You’ll find them between the WHSmith shop and Travelex currency exchange counter.

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